This privacy policy applies to DragonLight Films Limited ("we", "us", or "our"). We are committed to protecting your personal data and respecting your privacy, in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection legislation.

This policy explains how we collect, use, and safeguard your personal data, your rights in relation to that data, and how you can contact us if you have any questions. It supplements any specific notices provided at the time we collect your data.

Controller: DragonLight Films Limited is the data controller responsible for your personal data.

Contact Details:

Colin Ramsay – Director & Data Protection Officer

📧 Email: colin@dragonlightfilms.com

📬 Address: 14 Signet Court, Swann Road, Cambridge, CB5 8LA

📞 Tel: Available on request

We are registered with the UK Information Commissioner's Office (ICO).

We may collect and process the following categories of personal data:

• Identity Data: Name, title

• Contact Data: Postal address, email address, telephone number

• Financial Data: Bank details, payment card information

• Transaction Data: Details of payments to/from you and other details of products or services you have purchased or provided

• Technical Data: IP address, browser type/version, device type, operating system, and usage data from our website

• Usage Data: Website interactions, enquiries, feedback, and survey responses

• Marketing Preferences: Your preferences in receiving marketing communications from us

• Aggregated Data: Statistical or demographic data that does not directly identify you

We collect personal data through:

• Direct interactions: Contact via email, phone, post, or in person

• Automated technologies: Interactions with our website

• Third-party sources: Business partners, suppliers, and public sources

We use your data in accordance with the lawful bases under UK GDPR, including:

We do not share your personal data with third parties for their marketing purposes.

We will only send you marketing communications if you have given your explicit consent. You can withdraw consent at any time by:

• Clicking the unsubscribe link in our emails

• Emailing us at: colin@dragonlightfilms.com

We may share your data with:

• Regulatory authorities (to comply with legal obligations)

• Service providers (such as payment processors, IT support, website hosts)

• Prospective buyers (in the event of a sale or restructure of our business)

Any such disclosure will be made in compliance with applicable data protection law.

Some of our third-party service providers may process your data outside the UK or EEA (e.g. cloud storage providers). Where this occurs, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions (for countries deemed adequate by the UK government)

• Standard Contractual Clauses (SCCs)

We take appropriate technical and organisational measures to protect your personal data from:

• Unauthorised access

• Accidental loss or disclosure

• Destruction or alteration

Important: No method of transmission over the internet is entirely secure. You are responsible for keeping passwords confidential.

We will retain your data only as long as necessary for the purposes for which it was collected, including:

• Legal/contractual obligations: 6 years for financial and transaction data

• Marketing data: Until consent is withdrawn

Website data: As long as needed to fulfil service improvement purposes

We use cookies on our website to improve user experience and gather anonymised statistical data.

• Essential cookies help the site function properly

• Analytics cookies collect aggregate usage data

• Marketing cookies (only where consented)

You can manage cookie preferences through your browser settings.

Under UK GDPR, you have the right to:

• Access your personal data

• Rectify inaccurate or incomplete data

• Erase your data (the "right to be forgotten")

• Restrict or object to data processing

• Withdraw consent at any time

• Request portability of your data

To exercise these rights, contact us at: colin@dragonlightfilms.com

We may require proof of identity for security purposes. We aim to respond within one month

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices. Please review those sites' privacy policies before submitting any personal data.

If you have concerns about how we use your data, we encourage you to contact us first.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): 

🌐 www.ico.org.uk 

📞 0303 123 1113

We may update this privacy policy from time to time to reflect changes in the law or our services. Please check this page periodically. Significant changes will be communicated where appropriate.

Version: August 2025